Peggy of Law Office of Julie Johnson, I would like to personally thank you for all of the help you have put forth regarding the countless emails about my “situation”. The terms of my settlement were not executed which caused my credit to suffer the consequences; Talk about financial defamation! I had been emotionally and physically distressed over this issue for quite sometime. I am an independent 25 year old that was suffering from hair & weight loss due to the anxiety of this issue. It is very hard to deal with situations one has no control over especially when a collection agency started garnishing wages that I worked very hard to obtain. I called the collection agency more than several times to talk to a supervisor to get the matter resolved and got nowhere. It amazes me how some “Customer Service” representatives have no phone etiquette. When I felt like there was nothing else I could do, I wrote you an email. I was surprised at how fast you responded and the uplifting words you included in that email response.
In your words, “don’t freak out – we will get this taken care of …”. (Believe me, I was FREAKING OUT!)
Those were the exact words I needed to “hear” and although I read them in the email I was put at ease with those words that day and it changed my whole perspective of the situation. You know how sometimes there are people in the world that act like they want to help but actually don’t? Well Peggy, you are one person who will STICK to your word and do everything possible to assist in any way equitable. I want everyone to know that you are a great asset to Law Office of Julie Johnson. I hope they already know that and if they don’t, please feel free to give them my phone number and I can tell them about my experience and how much you have helped me. It is very difficult at times to keep composure under stress but every correspondence from you has been very professional and very heartening!
I wrote this email as a testimonial for a simple purpose: To recognize a great firm with great people! Keep it up and may great things come your way. I believe that you get back what you put out. Peggy, I have received nothing but kindness from you and although I think that thanking you is not enough, I will say it again, THANK YOU & GOD BLESS!
John D. Rockefeller, Jr once said, “Giving is the secret of a healthy life. Not necessarily money, but whatever a person has of encouragement, sympathy and understanding.”